Smart Home Automation
Intelligent lighting, motorized shades, gate and garage-door integration, and compatible voice control.
Patchup Solutions provides managed IT support, cybersecurity, cloud services, and onsite technical assistance for businesses in Hong Kong and Canada. From day-to-day user support to network infrastructure and security, we tailor our services to fit your team and environment.
Onsite
HK & Canada Field Support
24/7
System Monitoring
Custom
Tailored Proposals
Onsite Office Audits
Hardware & network checks
Endpoint & Patch Management
Scheduled remote upgrades
Custom Scope & Quotes
Tailored to your team size
ABOUT US
Established in 2008, Patchup Solutions provides IT services, consulting, networking, cybersecurity, and integrated technology solutions.
Our expertise spans managed IT support, network infrastructure, cloud services, smart home automation, and integrated security systems. We take a client-focused approach, delivering solutions tailored to each client's environment and operational needs.
With a practical, hands-on approach, we help businesses maintain reliable IT infrastructure, strengthen security, and simplify day-to-day operations through remote and onsite support in Hong Kong and Canada.
2008
Established in 2008
IT Services · Networking · Cybersecurity · Integrated Technology Solutions
Explore the technologies we work with →TECHNOLOGIES WE WORK WITH
We work with leading technology brands to deliver reliable, secure, and scalable IT solutions.
From cloud services and networking to cybersecurity, hardware procurement, deployment, and ongoing support, Patchup Solutions helps businesses meet their technology needs through a single point of contact.
Additional technology brands and products are available upon request.
Contact us about your technology needsOur technicians provide local, in-person assistance for office IT setups, network cabling, router and firewall setup, server rack organization, and computer deployment in both Hong Kong and Canada.
Core Offerings
Our services cover remote patch management, cloud administration, and onsite IT support.
Automated patching for Windows and macOS, endpoint threat protection, and antivirus deployment.
In-person site visits in Hong Kong and Canada for physical hardware and network setups.
Administration for Microsoft 365, Google Workspace, MFA and identity protection, and remote VPN access.
Responsive support for everyday workstation, email, software, and login issues experienced by your staff.
Integrated home control, CCTV surveillance and entertainment, supported by secure home networking.
Intelligent lighting, motorized shades, gate and garage-door integration, and compatible voice control.
IP cameras, NVR recording, remote monitoring, video storage and secure network integration.
Whole-home audio, multi-zone music control, television and home entertainment integration.
DATA RECOVERY & INCIDENT RESPONSE
Professional assessment and recovery support for data loss, storage failures, and ransomware-affected systems.
Assessment and recovery options for data affected by storage failure, corruption, accidental loss, or other technical incidents.
Assistance with incident assessment, system isolation, recovery evaluation, backup restoration, data recovery options, and post-incident security hardening.
Complex recovery cases can be handled through specialist recovery resources according to the storage device, damage type, and recovery requirements.
Recovery feasibility depends on the condition of the affected media, the type of damage, encryption, and available backups. Recovery results cannot be guaranteed until the case has been assessed.
Request a recovery assessmentProjects across networking, business IT and smart home integration.
Client names are withheld for confidentiality.
Richmond, BC
Brought a client’s business server back online after two drives failed in an HPE RAID 5 array, with no data lost.
View case study — Server Recovery After RAID 5 FailureVancouver, Canada
FortiGate firewall and FortiAP Wi-Fi upgrade, workstation replacements, and ongoing managed IT support since 2024.
View case study — Family Practice Clinic Network Upgrade & Managed IT SupportVancouver, Canada
SonicWall firewall and network equipment upgrade, endpoint protection, email migration to Microsoft 365, a website update and day-to-day remote support, plus a PA system and live video plan.
View case study — Church Network, Email & IT SupportVancouver, Canada
UniFi 10G networking, whole-home Wi-Fi and Control4 with KNX for integrated home control multi-room audio and CCTV surveillance.
View case study — Private Residence Smart Home & 10G NetworkCambodia
Ruckus Wi-Fi, dual-connection FortiGate SD-WAN and VLAN segmentation for a property with over 500 rooms.
View case study — Hotel & Casino Wi-Fi UpgradeHong Kong
Microsoft 365 and SharePoint collaboration with local confidential files, a warehouse-to-head-office VPN and two backup layers.
View case study — Design House Hybrid Cloud & Secure ConnectivityHong Kong
2.5GbE networking and Microsoft 365 shared mailboxes replaced slow networking and shared POP email workflows.
View case study — Accounting Firm Network & Email ModernizationWhy Patchup Solutions
From day-to-day user support to infrastructure, networking, cloud services and cybersecurity, we focus on practical solutions that fit your actual environment — with remote and onsite support available in Hong Kong and Canada.
Infrastructure, networking, cloud, endpoints and user support.
Flexible technical support with onsite assistance available in Hong Kong and Canada.
Support and recommendations based on your actual environment, team size and requirements.
With support coverage in Hong Kong and Canada, Patchup Solutions provides remote assistance across time zones together with local onsite technical support.
Remote & Onsite Support (HKT)
Remote & Onsite Support
Need someone on location to evaluate your office layout, network racks, or user hardware? Request a custom quote today.
Request an Onsite VisitDirect Contact: services@patchupsolutions.com
COVERAGE & AVAILABILITY
Flexible remote and onsite IT support, with service arrangements defined around your business requirements.
Remote IT support is available for businesses in Hong Kong and Canada, based on the agreed service scope and support requirements.
Onsite IT support is available by appointment in Hong Kong and Canada. Scheduling is based on location, service priority, and project requirements.
Selected managed services include continuous system monitoring and automated alerts. Live technical support hours and after-hours arrangements are defined in the applicable service plan.
Support requests are handled according to urgency, service requirements, and the agreed support arrangement. Response targets and emergency support options can be defined as part of the service plan.
Tailored Solutions
Select your team size to view our recommended remote and onsite service configuration.
Recommended Coverage
Onsite support available in Hong Kong.
COMMON QUESTIONS
A few quick answers about how Patchup Solutions supports businesses.
Yes. Patchup Solutions works with businesses that need reliable IT support without maintaining a large in-house IT team. We can tailor the scope of service to your environment, team size, and operational needs.
Yes. We can assess and work with your current infrastructure, including networks, workstations, cloud services, security systems, and existing technology platforms. Recommendations are based on what can be retained, improved, or replaced where necessary.
Yes. Onsite support can be arranged for troubleshooting, installations, upgrades, network work, equipment deployment, and other project-based requirements. Availability depends on location and scope.
Yes. We provide ongoing IT support and management options for businesses that require regular monitoring, maintenance, troubleshooting, and technical assistance. The exact service scope is confirmed based on your requirements.
Not necessarily. System monitoring and live helpdesk availability are separate services. Monitoring coverage, support hours, escalation procedures, and emergency support arrangements are confirmed as part of the service plan.
Yes. We can assist with business technology requirements including computers, networking equipment, security products, cloud services, and software solutions. Product availability may vary.
Use the contact form and provide a brief description of your requirements. We will review the information and follow up to understand the scope before preparing an appropriate solution or quotation.
Tell us what you need help with and we’ll get back to you.
You can also contact us directly:
services@patchupsolutions.comSupport areas:Hong Kong & Canada
Your message is sent securely to our support mailbox. We do not use contact form submissions for marketing.